Privacy Policy
Last updated: 4/7/2025
1. Information We Collect
We collect the following types of information:
- Account information (email, name, password)
- Profile information (bio, avatar)
- Content you create (scripts, folders, tags)
- Usage data (feature usage, generation counts)
- Payment information (processed securely through Stripe)
2. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered content generation services
- Process your subscription payments
- Monitor and enforce usage limits
- Send important service updates and notifications
- Analyze service performance and user behavior
- Protect against abuse and unauthorized access
3. Data Storage and Security
Your data is stored securely in our PostgreSQL database. We implement industry-standard security measures to protect your information. All data transmissions are encrypted using SSL/TLS protocols. We regularly backup data and maintain security protocols to prevent unauthorized access.
4. Data Sharing and Third-Party Services
We work with the following third-party services:
- Stripe for payment processing
- AI providers for content generation (OpenAI, Perplexity)
- Email service providers for communications
- Analytics services to improve our platform
We do not sell your personal information to third parties.
5. User Content and Rights
You retain ownership of all content you create using our service. You can export, modify, or delete your content at any time. You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of communications
6. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes through email or service notifications.
9. Contact Information
For privacy-related questions or concerns, please contact us at https://support.channelyzer.com